DOMESTIC & INTERNATIONAL SHIPPING
Do you ship across India?
Yes, we ship all over the country. Orders placed in India are catered to by safe and reliable courier companies like Xpressbees, Delhivery. In case your address is in a location not served by them we would contact you to find an alternative solution to make your pieces reach you. If you’d like to reach us, just drop us an email at firstname.lastname@example.org
Do you ship internationally?
Yes, we ship worldwide. Accessory Funk has partnered with the best and reliable logistic companies to ensure a smooth, hassle free and safe delivery to your country across the globe. The shipping cost depends on the size, weight, and destination of the shipment. The shipping cost and custom duty if any will be borne by the customer only.
How long will it take to get my order?
We ship all orders before 3pm on the same day of order placement. Orders placed after 3pm, will be processed and dispatched the following day. It depends on where in the country you are. Customized orders are processed within 2-3 business days and all orders further take 3-5 business days to arrive after shipped from our studio. Delivery and tracking details will be provided via email or sms once your order is shipped.
What are your shipping charges?
We provide FREE SHIPPING on all orders across India.
Can I alot a specific time and date for my order?
While placing your order, you can let us know in the notes when you’d want the order to be delivered. We will try our best to deliver it on time but however, a specific time and date cannot be allocated with guarantee. Our delivery partners will reattempt a shipment twice. If it’s yet not accepted by the customer or due to unavailability of the customer, the customer will have to repay the shipping fee for us to resend the same order.
NO EXCHANGE & NO RETURN , CANCELLATION POLICY
What is your return or exchange policy?
All our products are handcrafted and each product is unique, and no two pieces are exactly the same. Which also means there may be slight differences in colors and craft of the product from the image you see on the website. As company policy, we don't offer exchanges or refunds on products sold.
Incase of any damage, please write to us at email@example.com with your order id and our team will get back to you with a resolution. A refund will be provided only on the basis of the sole discretion of the company.
Can I cancel my order?
Orders can be canceled within 2 hours after placing the order. In such cases refund will be processed through a bank transfer within 10 working days. Please email us at firstname.lastname@example.org regarding order cancellation.
What are the payment options available?
You can pay online on our website using net banking, your debit or credit card. We also accept all major wallets and UPI. Cash on delivery is available across India at an additional cost of 120 INR.
Do you offer COD?
We offer cash on delivery, at an additional charge of Rs 120. Customers are required to make the full payment for their order before they open the package. COD will not be provided on custom orders.
PRODUCT RELATED QUERIES
What’s so special about your brand?
We at Accessory Funk aim to offer a unique and personalized experience with each order we ship. We have something in store for everyone - From kids to elders and everyone in between. Every design and piece is made with a lot of love & care, and this high level of personalisation sets us apart. Got a particular design in mind with a budget constraint? Don’t worry, come to us and we will try our best to incorporate both your requirements.
Can I get my product personalized?
For customized and personalization orders, click here > https://wa.me/919769181746
Please note that customisation orders may take upto 3-5 working days depending on the work to fulfill your order. COD will not be provided on custom orders.
What’s the size of the hairbands?
Our hairands are of standard size like any other available in the market. They are made from a super soft and comfy material that fits all sizes. It will fit a newborn baby, a toddler, and even an adult while keeping its shape. So it’s perfect for a little one as it doesn’t hurt their head or leave an impression.